Still Here — Privacy Policy

Effective 4 October 2026

Still Here is an app that watches for signs that its owner may need help: if your phone stays locked or unreachable for longer than a limit you choose, it emails a person you have chosen. This policy explains what the app collects, why, and what happens to it.

What is collected

• Your Apple ID identifier. When you sign in with Apple, we receive a stable, app-specific identifier and, if you allow it, your email address. The identifier is how your phone's record is kept separate from everyone else's. We never see your Apple password.
• Your name and your phone's name. Shown to your emergency contact in an alert so they know whose phone it is.
• Your emergency contact's name and email address. Used only to send them an alert. They are not contacted for any other reason.
• Screen lock and unlock times, and check-in times. The signal the app works from. They are kept in an activity log you can see in the app.
• Your settings, and a history of changes to them.
• Your location, only if you turn on "Share Location in Alerts". The most recent position, with the time it was taken, is stored so an alert can say where the phone last was. With the permission set to "Always", a new position is recorded when the phone moves a few hundred metres. Turning the setting off stops all use of location and removes it from alerts.

The app does not collect contacts, photos, messages, browsing, or anything from other apps, and it does not track you across apps or websites. There are no advertisements and no analytics.

Where it is stored

All data is stored on Cloudflare's infrastructure in a record belonging to your phone, and is transmitted only over encrypted connections. Alert emails are sent through Resend, an email delivery service, which receives the email address and the content of the alert in order to deliver it. No data is sold or shared with anyone else.

How long it is kept

Your record is kept while you use the app. Activity entries are kept for the most recent 400 events; settings history for the most recent 200 changes. If your phone has not reported for 30 days, its record is deleted automatically. Signing out of the app deletes the app's data on your phone; to have the server-side record deleted immediately, contact us at the address below.

Notifications

Still Here uses notifications to check on your phone in the background and to warn you before an alert is sent. Most of these are silent. The app cannot do its job with notifications turned off.

Children

Still Here is not directed at children under 13 and does not knowingly collect information from them.

Changes

If this policy changes, the new version will be posted at this address with a new effective date.

Contact

Questions about privacy: shuangzhe.pan@gmail.com